Incidents reported on status page for Helm https://status.helmkit.com/ https://d1lppblt9t2x15.cloudfront.net/logos/dc6dcf970650c2334d33aae6df01e889.png https://status.helmkit.com/ en https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 20:21:57 -0000 https://status.helmkit.com/incident/811082#f534d0d58f25e94e9f097e125bf6ab672e905cb8723dd7b760754ca162827fd7 Data gateway recovered. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 20:13:46 -0000 https://status.helmkit.com/incident/811082#cb00f30da11cc394cbb052ca20121f1d9f63373b1d00a4481ead6e8e2d865fdc Data gateway went down. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 19:38:45 -0000 https://status.helmkit.com/incident/811082#17da3603825ab99874011f0a2f2bd0d1117cbfd4ec7d05a8277e346d27706d06 Eden recovered. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 19:30:35 -0000 https://status.helmkit.com/incident/811082#7044e18c18516c0a4028ef6cbca2a3eaf65ebea87bd517f8f052cb8cd4af39b1 Eden went down. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 19:24:54 -0000 https://status.helmkit.com/incident/811082#e6133cd0a915a9ceae225ccf042bc07abc3eac4b7acab032771b17ec3266a265 Data gateway recovered. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 19:23:41 -0000 https://status.helmkit.com/incident/811082#f591b13bc8c9c9b76450360c32e2d894d52d5a8e3410963b5eda24efd4ad14ae Eden recovered. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 19:10:23 -0000 https://status.helmkit.com/incident/811082#a601cc16b1a9629efa897da82542138cf3b77cded32cfee8b1972c1ddde9cf73 Data gateway went down. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 19:09:16 -0000 https://status.helmkit.com/incident/811082#d21b35b7a63974716e1662d134e98dc53922683a64cbd0c6cc09cab24abe9347 Eden went down. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 19:00:53 -0000 https://status.helmkit.com/incident/811082#0e2b5ec04e04c355e03e7923295e10920ebefb25fd7ab486e63c0b7aa955856a Data gateway recovered. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 18:55:16 -0000 https://status.helmkit.com/incident/811082#c582093a925ebd357c5a8719021acf8b16b4aaa09a06da8127bf425c10bd7360 Data gateway went down. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 18:43:06 -0000 https://status.helmkit.com/incident/811082#cb93b0d511dad44da66578a35faf799a302107a0fcd4aaf465cbdaf2da2f2952 Data gateway recovered. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 18:38:46 -0000 https://status.helmkit.com/incident/811082#d68e4871aa05199e93e53740cc764d30ea642762eb6b90508f17c731524f15f6 Eden recovered. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 18:24:27 -0000 https://status.helmkit.com/incident/811082#4b5b9c1c4c7d22f105f9a11d537141b9bfc76233f559a2e6b5b5761b9b7d421f Eden went down. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 18:22:54 -0000 https://status.helmkit.com/incident/811082#346a2968812c13e9c97671f269f05981580bc69f745a91afd82fea992e060dc6 Data gateway went down. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 16:56:31 -0000 https://status.helmkit.com/incident/811082#55c0679f9bd547eed59879a37fbda21ee74bf16eb4b41a40adb7b784c9d327da Eden recovered. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 16:51:17 -0000 https://status.helmkit.com/incident/811082#1b572a2deaf394ee2e94fc4f3ba3e6d40945b1b07d9a92f58103cd2cbe1f8109 Eden went down. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 16:50:26 -0000 https://status.helmkit.com/incident/811082#fd309cb86116bcc6d4a3525a947bd815e55114423ad935c94afe9b6a8b82cb79 Eden recovered. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 16:49:03 -0000 https://status.helmkit.com/incident/811082#8f8f6fe5b25d6896ce5a74eac15a060bb33a1124122c315a8a42379dfcb334b8 Data gateway recovered. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 16:37:28 -0000 https://status.helmkit.com/incident/811082#316371a622f9416b5448e0c09a813e619584ec5410b22c8454e24ca5c484ff56 Data gateway went down. https://status.helmkit.com/incident/811082 Sat, 24 Jan 2026 16:35:17 -0000 https://status.helmkit.com/incident/811082#132045fb16371764414519ee99320a25cd3bc60feee526f8e5b3ad0a4b408ff7 Eden went down. https://status.helmkit.com/incident/810091 Fri, 23 Jan 2026 03:41:41 -0000 https://status.helmkit.com/incident/810091#6155aee6164bd348622ea6a376970215aa6be15c029a27fc5758d648fc4e035f Eden recovered. https://status.helmkit.com/incident/810091 Fri, 23 Jan 2026 03:36:16 -0000 https://status.helmkit.com/incident/810091#a4f892c40d14fc4e54c7a38f3d91fcbe765365aa732ee265873a4e76ed5f54da Eden went down. https://status.helmkit.com/incident/810091 Fri, 23 Jan 2026 03:29:24 -0000 https://status.helmkit.com/incident/810091#b38418fd1516f099b23741e9a94907d90f63117c919518ad8dd378817769986c Eden recovered. https://status.helmkit.com/incident/810091 Fri, 23 Jan 2026 03:24:17 -0000 https://status.helmkit.com/incident/810091#3e78476099da5d21becf487c365f4144856f45525684398e7d89624d0e52d496 Eden went down. https://status.helmkit.com/incident/806880 Sun, 18 Jan 2026 21:48:56 -0000 https://status.helmkit.com/incident/806880#33cb8b249abd17e4460404ff7b840eac3a77b1cfbfa06b21b4066a51d18b15e3 Data gateway recovered. https://status.helmkit.com/incident/806880 Sun, 18 Jan 2026 21:47:26 -0000 https://status.helmkit.com/incident/806880#f11a8f4262617263c6e7ec9f5b0b33e49155f3fdf64bff5a199dacef09c0de5f Eden recovered. https://status.helmkit.com/incident/806880 Sun, 18 Jan 2026 21:28:50 -0000 https://status.helmkit.com/incident/806880#ce9a7a48714c3bd9e1a3077b2a94aecd7b0923004480970ad870c635e5386a19 Data gateway went down. https://status.helmkit.com/incident/806880 Sun, 18 Jan 2026 21:27:50 -0000 https://status.helmkit.com/incident/806880#fbc5d3c59b7e4b283a7ba9dcc895d70f47722921758c9f343b3b6558d0f9aef1 Data gateway recovered. https://status.helmkit.com/incident/806880 Sun, 18 Jan 2026 21:19:25 -0000 https://status.helmkit.com/incident/806880#cbec4514482991406dc0cbfbc9dab063715dae2504f4ab8c92f1e0a8a1bbe371 Data gateway went down. https://status.helmkit.com/incident/806880 Sun, 18 Jan 2026 21:11:47 -0000 https://status.helmkit.com/incident/806880#798d2d88e713f2aeab92d52e2c86f9d8fe717f6a00ac21fe01e96db01a57c7d0 Eden went down. https://status.helmkit.com/incident/806880 Sun, 18 Jan 2026 18:53:43 -0000 https://status.helmkit.com/incident/806880#38ee5498c21292db5f783017a40f27caacd85167c5167dcfe2298d2b5fd52706 Eden recovered. https://status.helmkit.com/incident/806880 Sun, 18 Jan 2026 18:52:00 -0000 https://status.helmkit.com/incident/806880#bd8b2055894a4e6752a22080c490af8afc9669d29884cbd35514a919ae880840 Data gateway recovered. https://status.helmkit.com/incident/806880 Sun, 18 Jan 2026 18:46:16 -0000 https://status.helmkit.com/incident/806880#25c2c1427598a1512f5aad90b1c16c1bebc27c5ebc09477c5153860beba282f5 Data gateway went down. https://status.helmkit.com/incident/806880 Sun, 18 Jan 2026 18:44:45 -0000 https://status.helmkit.com/incident/806880#2539c52afcddec4b01a7c417d4d5f6cd2de671bab712e3a7116d2a85ed262d14 Eden went down. https://status.helmkit.com/incident/806880 Sun, 18 Jan 2026 18:32:22 -0000 https://status.helmkit.com/incident/806880#422dce237cd6ba98fbcfea312c8f1fd1f042a81e11b78de3b31663cddcc08a14 Eden recovered. https://status.helmkit.com/incident/806880 Sun, 18 Jan 2026 18:31:04 -0000 https://status.helmkit.com/incident/806880#55656a88b240877ea1175bd5992a639717f81475e663822cfdd6e1e8e78ff9e6 Data gateway recovered. https://status.helmkit.com/incident/806880 Sun, 18 Jan 2026 18:26:50 -0000 https://status.helmkit.com/incident/806880#3148109a9da2adb26af8cb97e5c6338ddd6affe729d5563d1c772fdcfe939352 Eden went down. https://status.helmkit.com/incident/806880 Sun, 18 Jan 2026 18:25:16 -0000 https://status.helmkit.com/incident/806880#ccea07e39a212f94cfe311a4931108d9c022e4073fc1ebe70b1daeb9e9b1c72a Data gateway went down. https://status.helmkit.com/incident/806425 Sat, 17 Jan 2026 20:50:28 -0000 https://status.helmkit.com/incident/806425#ffa337e7db7e51dd92cd73272d4de924522375dcba57ffd4539f8937aebf5e7c Eden recovered. https://status.helmkit.com/incident/806425 Sat, 17 Jan 2026 20:48:50 -0000 https://status.helmkit.com/incident/806425#535db37ee2bb58727567b73579459b09d967c12f04b6cdba2f07899c468a3f3d Data gateway recovered. https://status.helmkit.com/incident/806425 Sat, 17 Jan 2026 20:08:50 -0000 https://status.helmkit.com/incident/806425#233eb169f915f29ba5ad9287efd3be3577cf5b069b59f213c2c9ff67b20da5e5 Eden went down. https://status.helmkit.com/incident/806425 Sat, 17 Jan 2026 20:07:50 -0000 https://status.helmkit.com/incident/806425#28d17b270843ffba58c65b65dce1207f968e3487d3c3cdfded230f75b5104d98 Data gateway went down. https://status.helmkit.com/incident/806425 Sat, 17 Jan 2026 19:45:57 -0000 https://status.helmkit.com/incident/806425#7073e185e876666d704c8ddc38502dc9c3db3f94f28d40c29f78f1db82b58ee2 Data gateway recovered. https://status.helmkit.com/incident/806425 Sat, 17 Jan 2026 19:39:56 -0000 https://status.helmkit.com/incident/806425#3f250cf390f0a8be9fc6c32e7ba39d9589a252207da44f5a17ce0071fe514cdf Data gateway went down. https://status.helmkit.com/incident/806408 Sat, 17 Jan 2026 18:45:00 -0000 https://status.helmkit.com/incident/806408#dc8629f4a8ead186a2b70c781bc293783ede140a77b0b4cb6344a5e71580c4d6 An issue with an upstream provider caused increased latency for Eden and the Data gateway for a few minutes. Situation is back to normal, and we're monitoring for further issues. https://status.helmkit.com/incident/806408 Sat, 17 Jan 2026 18:45:00 -0000 https://status.helmkit.com/incident/806408#dc8629f4a8ead186a2b70c781bc293783ede140a77b0b4cb6344a5e71580c4d6 An issue with an upstream provider caused increased latency for Eden and the Data gateway for a few minutes. Situation is back to normal, and we're monitoring for further issues. https://status.helmkit.com/incident/806408 Sat, 17 Jan 2026 18:39:20 -0000 https://status.helmkit.com/incident/806408#98cfbe32db89d211b32e5eeb00714fcb1edafc8b91164e79bb2d8878f64c5579 Eden went down. https://status.helmkit.com/incident/803720 Tue, 13 Jan 2026 18:18:00 -0000 https://status.helmkit.com/incident/803720#081d943a950441a28ec2ecf1fe76d37f592b13d96e0c03698ee99f31b41c1073 The issue affecting background and automation services has been resolved. All affected server-side functions have been restored and are operating normally. Queued and delayed processes are resuming as expected. Due to the incident, some notifications generated during the affected period may not have been delivered. We will continue to monitor the system to ensure stability. Thank you for your patience. https://status.helmkit.com/incident/803720 Tue, 13 Jan 2026 18:18:00 -0000 https://status.helmkit.com/incident/803720#081d943a950441a28ec2ecf1fe76d37f592b13d96e0c03698ee99f31b41c1073 The issue affecting background and automation services has been resolved. All affected server-side functions have been restored and are operating normally. Queued and delayed processes are resuming as expected. Due to the incident, some notifications generated during the affected period may not have been delivered. We will continue to monitor the system to ensure stability. Thank you for your patience. https://status.helmkit.com/incident/803720 Tue, 13 Jan 2026 15:07:00 -0000 https://status.helmkit.com/incident/803720#24c1f1f85d9c3e8af68dacc88a553ee361559c04d2d872f674641c1a66b6ef3a We are actively working on a fix in coordination with the platform maintainers. Progress is being made, and we expect to restore affected background services as soon as the fix is finalized and deployed. Some delays may still occur while recovery is in progress. We’ll continue to share updates as the situation evolves. https://status.helmkit.com/incident/803720 Tue, 13 Jan 2026 15:07:00 -0000 https://status.helmkit.com/incident/803720#24c1f1f85d9c3e8af68dacc88a553ee361559c04d2d872f674641c1a66b6ef3a We are actively working on a fix in coordination with the platform maintainers. Progress is being made, and we expect to restore affected background services as soon as the fix is finalized and deployed. Some delays may still occur while recovery is in progress. We’ll continue to share updates as the situation evolves. https://status.helmkit.com/incident/803720 Tue, 13 Jan 2026 14:45:00 -0000 https://status.helmkit.com/incident/803720#1d945c940d3b97a0d4a908b949010dc1a553ef8f0ff39be8103372e4704e3a52 We are currently experiencing a partial outage affecting several background and automation features. Some server-side functions are temporarily unavailable, which may cause delays or failures in actions such as imports, integrations, notifications, and scheduled processing. Core application access remains available, but certain background operations may not run as expected during this incident. Our team has identified the issue and is actively working to restore full functionality. We will share updates as progress is made. https://status.helmkit.com/incident/803720 Tue, 13 Jan 2026 14:45:00 -0000 https://status.helmkit.com/incident/803720#1d945c940d3b97a0d4a908b949010dc1a553ef8f0ff39be8103372e4704e3a52 We are currently experiencing a partial outage affecting several background and automation features. Some server-side functions are temporarily unavailable, which may cause delays or failures in actions such as imports, integrations, notifications, and scheduled processing. Core application access remains available, but certain background operations may not run as expected during this incident. Our team has identified the issue and is actively working to restore full functionality. We will share updates as progress is made.